Processing Information: Processing time is separate from shipping time. Orders are processed Monday-Saturday (excluding holidays). Processing time requires 2-4 business days.
Shipping Information: Shipping time is based on the method selected by the customer at checkout. All shipping times are an estimation and cannot be guaranteed.
United States:
Standard Shipping (3-5 days)
Priority Shipping (1-3 days)
International:
Standard Shipping (12-18 days)
Priority Shipping (7-14 Days)
3. What are the international taxes, duties, etc. I have to pay?
B2 Tech is not responsible for the payment of Customs or VAT Fees. The fee varies and is determined by each country. By processing an order, you agree and acknowledge you will pay any Customs and VAT fees that may occur.
4. When will I receive my order?
You will be provided with shipping info after your order is processed.
5. What do I do if I never received my order?
Please contact us.
6. What do I do if I received a defective order?
Please contact us.
7. How do I make changes to an order I’ve already placed?
Please contact us.
8. Where are we located?
Our headquarters is located in Atlanta, GA.
9. How is the product made? Where do the materials come from?
All of our products are made with premium materials, sourced from the most sustainable materials from around the world.
10. How do I make sure I order the right size?
We recommend double and triple checking all orders before placing; reading customer reviews can also help! However, if you have questions please contact us and we will respond in a timely manner.
11. How do I contact your company if my question isn’t answered here?
Please contact us using the contact form for our page. We regularly check and respond to messages!
